Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: December 20, 2021

Plateron (we, us or our) operates the App and the website (collectively, the Services). This privacy policy (Privacy Policy) describes the types of information that we (and, as applicable, our service providers on our behalf) may collect or you may provide when you download, install, operate, register with, access or use the Services. This Privacy Policy also describes our practices for collecting, using, disclosing, and maintaining such information. Our Services are subject to this User Agreement Terms of Service (the Agreement), and this Privacy Policy is an integral part of that Agreement.

This Privacy Policy applies to the information and data we collect or you provide via the Services and in email and other electronic communications via the Services. This Privacy Policy does not apply to information we collect offline or that you provide to third-party websites you may access through the Services (see Third-Party Links section below). These third parties may have their own privacy policies, which govern how information is collected and used, and we encourage you to read the policies before providing information on or through them.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. Along with this Privacy Policy, please read our Terms of Use above, which are hereby incorporated and made part of this Privacy Policy. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, DO NOT DOWNLOAD, INSTALL, OPERATE, REGISTER WITH, ACCESS OR USE THE SERVICES OR OUR APP/PLATFORM. By using, downloading, registering with, accessing, operating or using the Services and our App/Platform, you agree to the terms and conditions of this Privacy Policy.

Changes to This Privacy Policy. We reserve the right to change or replace this Privacy Policy at our sole discretion at any time and we encourage you to review this Privacy Policy periodically. If we make material changes to this Privacy Policy, we will post the updated Privacy Policy in the Services and provide notice to you that the Privacy Policy has been updated via email or in-Services alert. Any changes to the Privacy Policy will become effective upon posting of the revised policy. Your continued use of the Services following the posting of changes constitutes your agreement to such changes.

Information We Collect and How We Collect It. We will collect information from and about the Services when you provide it to us or automatically while you use the Services, or App/Platform, and when you are not using the Services or App/Platform. For example, we may access your location even if the Services or App/Platform are not being actively used in order to better serve you and provide information to you. Our goal in collecting information is to provide and improve our Services and the App/Platform, to administer your use of the Services, and to enable you to enjoy and easily navigate our Services and App/Platform.

Information You Provide via the Services; Account Information; Payment Information. Personal information is data that can be used to uniquely identify or contact a single person. When you download, register with, or use the Services and App/Platform, you will be required to register an account and provide certain personal information, including your name (first and last), your mobile number, your email address, an account password, your delivery address, your billing address and the email address located in your account. Later, when you return to our Services to submit information, or new or additional orders or data, we will have your account information on file so you won’t be required to manually enter all your information again.

Each time you use our App/Platform, we will maintain a record of your use and information. This way, when you've customized your information and use it, you can use such information and data without having to reenter all the detailed information again. When you download the Services, we will request permission to send you push notifications related to the Services. See Changes in Personal Information; Opt-Out; Your Choices section below to learn more about how to change the push notification preferences. You may be offered the opportunity to have one of our representatives contact you to provide you additional information about our Services or services (e.g., if you select ? button in the Services or App, or if we request feedback about the Services).

We also may collect information you provide to us through your mobile device and/or mobile device camera. We never store any of your password, for more secure purposes we also validate you by entering the OTP we send to your number. By initiating any use, activity or transaction through our App/Platform, you consent to providing your financial information to us and our service providers for processing and payment for such Services. When you interact with us through various social media, for example, by visiting our Facebook or Instagram page, we may collect information including your email address, location and other biographical information. The information we receive from your social network depends on your privacy settings. Where the mobile application has connectivity to social media via a plug-in, you should always review, and, if you prefer, adjust your privacy settings on third-party websites and services before linking or connecting them to the Services.

Automatic Collection. When you download, register with, or use our App/Platform, the App/Platform may use technologies to automatically collect data about your business, customers, and use (e.g., your use of features of the App/Platform), location information (real­ time information about the location of your device you're using to access the Services) and device information (e.g., device type, mobile network information, unique device identifier, operating system, browser type, application version). This information is sometimes called traffic data and helps us improve and customize the Services and/or App/Platform for use by you and others.

Technologies Used to Automatically Collect Information. Technologies we use on the App/Platform to collect traffic data, directly or through our service providers, may include cookies (data files placed on your mobile device used to access our App/Platform), analytics software (e.g., Google Analytics) and pixel tags (transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an email, which indicates that a page or email has been viewed). A pixel tag may tell your browser to get content from another server. We, or our service providers, may place cookies or similar files on your mobile device used to access the Services for security purposes, to facilitate Services navigation and to personalize your experience while visiting the Services. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your mobile device. However, if you select this setting you may be unable to access all or parts of our Services or App/Platform and some of our features and services may not operate as intended.

Third-Party Information Collection; Cross-Device Collection. When you use our App/Platform, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include your mobile service provider, your mobile device manufacturer, and third parties engaged by us to host or store information, including information obtained through the App/Platform, or provide certain services for us, including promotional campaigns, fulfillment and loyalty/rewards programs. These third parties may use your information for other purposes, including sharing your personal information or just to collect information about you, including personal information, about your online activities over time and across different websites, apps, or other online services websites. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Information Collected From You. We use information we collect about you or you provide to us, including any personal information, to provide you with the Services and its contents, and to provide other information, products, offers or services you request from us, fulfill any other purpose for which you provide such information, to communicate with you about our Services, provide offers and promotions to you, give you notice about our offers and promotions, notify you when Services updates are available, and of any changes to any of our services we offer or provide through the Services. The usage information helps us improve our Services and the App/Platform for your use, and to deliver a better and more personalized experience by enabling us to estimate our usage patterns, store information about your preferences and recognize you when you use the Services.

Disclosure of Your Information. We may use or disclose your information, including personal information, to third-parties to protect the security and integrity of the Services and/or our App/Platform, to correct technical problems and malfunctions, to technically process your information, to fulfill our offers, promotions and coupons, so that we may provide information and services to you, and/or to take precautions against liability. We may also provide your information to our service providers who provide services on our behalf (e.g., our analytics provider and payment processor). We reserve the right to transfer any information we have about you in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business. We reserve the right to disclose any personal information as needed if that information is requested by law enforcement agencies or if we are required to do so by law, treaty, regulation, subpoena, court order, or by a government entity. We also may disclose your personal information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating any agreement with us.

Do-Not-Track Requests; Third-Party Tracking. Unless your browser or device settings are configured to make your Services activities and publicly available information about your Services activities (such as traffic data described above) invisible to usage analytics tools, we do not presently have the capability to omit you from usage analytics to the extent your browser only sends a do not track message and does not otherwise screen you from tracking without any action on our part. Third parties, other than our service providers, do not have authorization from us to track which websites, apps, or other online services you visit prior to and after visiting the Services or our App/Platform. Please note, however, that we cannot control third-party tracking and there may be some third-party tracking that occurs without our consent or knowledge.

Changes in Personal Information; Opt-Out; Your Choices. If you need to correct, update, or delete your personal information, please contact us at any time by sending an email to Please note that we may not be able to correct or update your personal information previously provided to us by third parties. You can also choose to delete your account.

Opt-Out: If you receive any promotional email communication from us, you will be given the option to unsubscribe from receiving further email communications at any time. Your option not to receive promotional and marketing material will not preclude us from accessing and viewing your personal information in the course of maintaining and improving the Services.

Cookies: You can set your browser to refuse all or some cookies or alert you when cookies are being sent. If you disable or refuse cookies or block the use of other technologies, some parts of the Services may then be inaccessible or not function properly.

Camera: You can choose whether or not to allow the App/Platform to collect information about your device's camera and photos through your device's settings. You can manage these preferences when the Services is first launched or at a later stage by using the setting on your mobile device. If you block the use of camera or photos, an essential part of the Services may be inaccessible and will not function properly. We may contact you periodically to make you aware of these limitations.

Security. We take reasonable security precautions to protect the personal information that you choose to provide. Although guaranteed security does not exist on the internet or offline, we make commercially reasonable efforts to handle such information consistent with this Privacy Policy and applicable laws. Due to the design of the internet and other factors outside our control, we cannot guarantee communications between you and our App/Platform will be free from unauthorized access by third parties.

Third-Party Links. The Services may contain links to third-party websites that are not controlled by us. These links are made available to you as a convenience, and you agree to use these links at your own risk. Please be aware that we are not responsible for the privacy policies and practices or content of such third-party sites. This Privacy Policy only applies to information we collect from you while you are using the Services. If you navigate to a third-party website from the Services or App/Platform, we encourage you to review and become familiar with such third-party website's privacy policy and statements.

Children. The App/Platform and Services provided are intended for adults and not intended for children, and we do not knowingly collect any personal information from children under 18. If we learn we have collected or received personal information from a child without verification of parental consent, we will take steps to delete the information as soon as possible. If you are under the age of 18, please do not provide any personal information to us. If you believe we might have any information from or about children under 18, please contact us at

Notice to Residents of Countries Outside the United States. We are headquartered in the United States. Personal information may be accessed or used by us or transferred to us in the United States or to our affiliates, business partners, or service providers elsewhere in the world. If you are located outside the United States, be advised that any information you provide to us will be transferred to and stored in the United States and that, by submitting information to us, you explicitly authorize its transfer and storage within the United States. We will treat the personal information subject to this Privacy Policy according to this Privacy Policy regardless of where it is processed or stored. And we are currently serving only the US region.

Contact Us. To ask questions or comment about this Privacy Policy and our privacy policies and practices, you may write us at or contact

Plateron Inc.

6101 Bollinger Canyon Road, Suite 362

San Ramon, California 94583